A text that should be on the ticket. A quote that should show its margin. An agent that needs you, lost in tab nine. Every tool leaves a gap. We build the piece that fills it: TextSend for Zendesk, Ovenvue for bakeries, Bitcrew for your terminals.
ampliat ls
textsend ● launching Two-way SMS on the Zendesk ticket
ovenvue ○ in dev Bakery back office
bitcrew ○ in dev Your terminal crew · free
textsend --facts
✓ your own Twilio number
✓ replies land on the ticket as private notes
✓ Twilio keys kept on an encrypted disk
✓ one US AWS region
Three gaps, found in real work. Scroll, and each one is drawn, then drawn shut.
Gap 01 · Zendesk
A customer would rather text than email. So the agent copies the number off the ticket, picks up their own phone, and the conversation leaves the record.
TextSend puts the text on the ticket. It leaves from your own Twilio number, and the reply comes back as a private note, with its delivery status.
Open the TextSend sheetGap 02 · Small bakeries
A message asks for 48 croissants for a wedding. The baker works out the cost on a napkin between batches, quotes by feel, and learns the margin after the order is gone.
Ovenvue costs every recipe to the cent. A quote shows its margin before the baker says yes, then goes out by message with the deposit details.
Open the Ovenvue sheetGap 03 · AI coding agents
Five agents run across three projects. One stops to ask a question in a terminal tab that nobody has open, and the work stops with it.
Bitcrew gives every terminal and agent a name and a face, groups them by project, and puts the one that needs you at the top.
Open the Bitcrew sheetOne is about to launch. Two are in development, drawn in full. Each gets a plain status line, and a price before it goes on sale.
Launching soon · Zendesk Support app
TextSendTwo-way SMS on the ticket you already have open.
Agents text the customer without leaving the ticket, and every reply comes back to the same ticket with its delivery status. A text never turns into an email thread.
Starter$49/mo
Pro$99/mo
Per account, every agent included. Starter: 2 sending numbers. Pro: 15, plus templates and quiet hours.
Screens from the build before launch. TextSend is not on the Zendesk Marketplace yet.
In development · Bakeries
Know your margin before you say yes.
A back office for small bakeries, built for the phone between batches. Recipes, quotes, orders, stock and money live in one place, so the price on a quote comes from what the order really costs.
Screens from the build, with demo data. The bakery and its customer are made up.
In development · Free
Your terminal crew.
A native macOS workspace for people who run AI coding agents. Every terminal and agent is a crew member, grouped by project and kept running in tmux, with its git branch and state beside it.
nova
moss
rook
atlas
byte
juno
pico
fern
Renders of the design prototype. The native app is in development.
Reserved
More products, one at a time. You hear about each one on the day it ships.
Get launch newsBefore any code, each product gets four sheets. These are the four for the TextSend sidebar.
We start where the team already works and measure what is missing. We count the steps, the tabs and the copy and paste that the work takes today.
The product uses the host platform's own components and patterns, so it reads as part of the tool, not as one more tab to learn.
One job, with the hard parts finished: the edge cases, the error messages, and what happens when you uninstall.
Price, data region and what happens to your data go on the page in plain words, before launch, not after a sales call.
Five limits every product is built to, then the TextSend data sheet. Send this section to whoever signs off on a new app.
For a longer one, write to hello@ampliat.com.
TextSend launches soon as a Zendesk Support app; textsend.app has the details. Ovenvue is not on sale yet, and Bitcrew will be free. Leave your email below to hear the day each one ships.
Yes, from launch. TextSend will start a 14-day trial of the Pro plan when you install it, one per account. Zendesk will ask for a card at install, and the first charge will come when the trial ends.
No. A TextSend plan covers every agent on the account. Plans differ in sending numbers and features, not people; the TextSend card above lists both.
No. Ampliat LLC makes its own products and sells them as they are. Support for those products is included; bespoke development isn't something we offer.
More products, one at a time. Leave your email below and you'll hear about each one on the day it ships, and nothing else.
Ampliat LLC is an independent software company. We build the products we want to exist: a small number of them, made carefully, and improved for as long as people use them. The name means amplify, expand, grow, which is what a good tool does for the team using it.
Ovenvue and Bitcrew are next. After them, the next gap we find. Get one email the day each one ships.
One email per product launch. Nothing else.